What To Do If a PDF Does Not Display Correctly in the Image Viewer
The problem: a PDF will not load, or when it does, there are issues with the document appearance...
Your experience with PDF viewing may vary depending on your choice of
If you do not have the current version of Adobe Reader, click here to download it.
The problem: a "File not found" message appears after clicking on the "Download" button...
This is the result of a software bug. Until the issue is resolved, clicking on "Print" and then "All" will download the file successfully (the document will open in your default PDF reader).
The problem: there is only a PDF icon in the viewer, no "Print" button to click on, and clicking on the link in the viewer doesn't seem to do anything...
Try this procedure:
The problem: a PDF seems to freeze while loading
PDF's with many pages can take a considerable amount of time to load. Make sure that your browser version is up to date. If performance is still an issue, you might find more success using another browser.
Connecticut State Library. All rights reserved. © 2011.